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SITE REMOTE: Controlador Remoto
Para Site Kiosk
Versões ASP (locação) e SERVER (servidor
no DataCenter da sua empresa).
A VERSÃO SERVER pode ser PERSONAL (de 01
única empresa) ou BUSINESS (multi-empresas)
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SiteRemote is a server application used for
monitoring and maintaining kiosk terminals running
SiteKiosk software (Basic Version or higher) from a
remote location. Based on Microsoft .NET Framework,
SiteRemote runs on Windows 2003 server in
combination with Microsoft SQL database (see also system
requirements).
There are two versions of SiteRemote available: The
SiteRemote Application Service Provider (ASP) where
customers access the service through a web browser
by logging onto SiteRemote.net. The data and
connections to client terminals are stored on the
PROVISIO servers and leased on a 3-month or annual
basis. The other version, SiteRemote Server (Personal
and Business Edition), is licensed and offered as a
one-time purchase of the software. This version
allows you to set up a local server on your network,
with all of the functions of SiteRemote
Free 30-Day Trial
A free 30-day trial of the SiteRemote.net service
is available for immediate use. You can also request a
download of the SiteRemote Server installation
version.
Advantages of using SiteRemote
SiteRemote offers you a wide variety of monitoring
and managing options. For a detailed overview of all
SiteRemote functions including screenshots, go to
our website (Functions
& Screenshots).
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Constant communication
SiteRemote’s communication architecture
provides constant communication between
a SiteKiosk terminal and a SiteRemote
server, even from behind firewalls. A
terminal will establish a connection to
the server at certain intervals and
compare its data with the data stored on
the server. While doing so, the terminal
informs the server about its current
status and receives new jobs from the
server. SiteRemote can also monitor
terminals that lack a permanent
connection (dial-up) or have dynamic IP
addresses.
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Fig.: Remote Management using Google
maps.
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Monitoring
To ensure a quick response to problems
and guarantee the highest degree of
availability for your terminals, the
SiteRemote monitoring solution will
automatically inform you about any
problems, independent of your current
location.
SiteRemote is equipped with an automatic
notification system, which sends an
alert by e-mail or SMS in the event of
an error.
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Secure Connection
The secure communication between client
and server is established via an
encrypted protocol similar to HTTP (TCP/port:8086).
Communication is encrypted by a
combination of RSA and AES (Rijndael)
used for key exchange and symmetrical
encryption, respectively. In addition,
signatures are used to verify the
identity of client machine and server.
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Fig.: Client-server communication
using jobs.
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Remote maintenance
Maintaining and updating a computer,
such as transferring a file or rebooting
the machine, does not usually take a
long time.
But if you are dealing with a hundred
machines spread out over various
locations, completing this task manually
would take hours, if not days, as you
would have to perform this process for
every individual terminal.
SiteRemote’s job management feature
allows the user to define and execute a
job function remotely in a matter of
minutes. Users can define a job task and
assign it to an individual machine,
groups of machines or even of all of
your machines at once. Using SiteRemote,
specific dates and times when particular
jobs are to be executed can be set as a
one-time task or scheduled on a
recurring basis.
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Multiple-language user interface
In addition to the option of setting an
address and a time zone to each
terminal, you can also assign a display
language to each user. For example, a
member of your team from New York can
use the SiteRemote user interface in
English, while another staff member from
Amsterdam can log into the same
SiteRemote account using the Dutch user
interface.
At present, SiteRemote is available in
English, German, French, Spanish,
Italian, Russian, and Dutch.
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Fig.: Change language at kiosk
system
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Lease or buy
You can lease SiteRemote on a monthly basis or purchase a
SiteRemote server license by paying a one-time
license fee. For more detailed price information,
please refer to our price
list.
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Advantages SiteRemote.net (ASP lease)
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Advantages SiteRemote Server (buy)
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low license fees
the monthly license fees charged for
each machine already include all
purchasing and running operating costs
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single license fee
you will have to pay license fees only
once (buy)
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smaller teams
ideal for smaller teams of up to 100
machines/clients
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larger teams
ideal for larger teams of 50 machines/clients
or more
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existing infrastructure
rather than having to buy new hardware
or server software, you use the already
existing infrastructure available at www.siteremote.net
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your own administration
the server version provides you with
your own administration area including
advanced settings and adjustment options
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no administration costs
all administrative tasks required for
updating, expanding the hardware, etc.
are covered by your license fee
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vendors
buy the Business Edition and sell
monthly and annual plans to third-party
customers
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simple operation
no extra skills are required to use this
version of ASP
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independence
you can also run the server version
independently from PROVISIO in your own
intranet
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For an overview of all features including
screenshots click here».
COMPARATION:
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The chart below lists
the features included
with each version of the
software, to better
assist you in choosing
the version that fits
your business needs. |
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ASP (lease)
Server (purchase)
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Administration |
ASP (lease)
Server (purchase)
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Manage the files on
your client machines
using a file
structure similar to
Windows Explorer.
Use drag-and-drop to
move machines
between folders.
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Store important
address information
(e.g. location of
terminal, owner’s
address, maintenance
service contact) for
each machine.
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Manage different
users with
individual access
rights for each team.
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Assign a default
language for the
user interface to
each user.
SiteRemote currently
offers the following
language interfaces:
English, German,
French, Spanish,
Italian, Russian,
and Dutch.
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Time zones can be
assigned to each
client machine and
user, allowing for
the generation of
accurate reports,
statistics, and aid
in processing
time-sensitive
information.
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SiteRemote includes
a maintenance log in
which administrators
can add entries
noting the dates and
times of any
maintenance
activities
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The Export feature
collects and exports
protocol data and
address files.
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Use the search
function to locate
teams, addresses,
users, machines, and
folders.
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This feature
provides you with
the current license
and account
information for your
team (e.g. transfer
volumes, storage
usage, registered
machines, etc.)
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The SiteRemote
Server version
allows the
management and
monitoring of one or
more teams.
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The SiteRemote
Server version can
create and manage
individual ASP user
licenses (and
consequently, the
leasing to third
parties).
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Strings manage the
languages and texts
shown in the user
interface. Languages
in the SiteRemote
Server version can
be modified by
adding strings.
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SiteRemote Server
can be set to
automatically back
up the database at
certain scheduled
intervals.
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Set up a SiteRemote
welcome/login page
with graphics, logos
and individual text.
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Monitoring |
ASP (lease)
Server (purchase)
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Reporting |
ASP (lease)
Server (purchase)
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Remote
control |
ASP (lease)
Server (purchase)
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SITE REMOTE SERVER
: : PERSONAL (01 company)
: : BUSINESS (more than 01 companies)
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